Account Manager

Cloudbeds · Customer Support

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AvailableFull TimePosted Aug 28, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 28, 2026

Checked for remote eligibility. This role is open to applicants based in Hungary.

Cloudbeds is seeking a remote Account Manager based in Europe to drive customer success, retention, and growth for their hospitality platform.

As an Account Manager, you will manage a dedicated portfolio of hospitality clients, guiding them through their customer journey and identifying upsell opportunities. The role involves analyzing usage data, managing escalations, and providing strategic recommendations to help clients achieve their business success outcomes.

Why You’ll Love This Role

Remote from Europe
Full time role
SaaS customer success focus
Mid-level seniority
Strategic portfolio management

What You’ll Bring

Proven experience in consultative account management
Strong understanding of the hospitality industry
Ability to analyze customer usage data to drive engagement
Demonstrated success in managing customer escalations
Excellent stakeholder communication skills
Experience with proactive churn reduction strategies

What You’ll Get

Benefits not specified in the listing

About the Company

Cloudbeds provides an intelligently designed platform that empowers properties across 150 countries to manage bookings and operations. Founded in 2012, the company operates with a fully remote team and builds AI-powered software solutions for the global hospitality industry.

Listing checked for remote eligibility · Posted Aug 28, 2026 · JobicyApply
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