Mid-Market Customer Success Manager - EMEA

Ashby · Customer Support

Apply
AvailableFull TimeEUR 45k–105k / yrPosted Aug 22, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Available
Category
Customer Support
Salary
EUR 45k–105k / yr
Employment
Full Time
Experience
Mid
Posted
Aug 22, 2026

Checked for remote eligibility. This role is open to applicants based in Hungary.

Ashby is looking for a Mid-Market Customer Success Manager based in Europe to oversee implementations, product adoption, and retention for a portfolio of approximately 60 accounts.

In this high-touch role, you will act as a product expert for Ashby's recruiting platform, guiding customers through onboarding and ongoing success. You will collaborate with internal teams to drive product roadmap improvements based on customer feedback and refine scalable processes for the growing EMEA market.

Why You’ll Love This Role

Remote from Europe
EUR 45k–105k annual base salary
Mid-market customer focus
High-touch implementation scope
Established SaaS recruiting platform

What You’ll Bring

Minimum two years of B2B SaaS customer success experience
Proven track record managing mid-market customer portfolios
Experience with 4-8 week implementation management
Ability to explain complex product configurations and data workflows
Strong cross-functional collaboration experience with Sales, Product and Marketing
Exceptional verbal and written communication skills

What You’ll Get

Benefits not specified in the listing

About the Company

Ashby provides a powerful, flexible recruiting software platform designed to help companies manage their hiring processes more effectively. The company supports a range of customers from high-growth startups to public organizations.

Listing checked for remote eligibility · Posted Aug 22, 2026 · JobicyApply
Apply