Customer Care Agent (English and Spanish)
Gameloft · Customer Support
Source: Jobicy
Checked for remote eligibility. This role is open to applicants based in Hungary.
Gameloft is seeking a remote Customer Care Agent based in Europe to provide bilingual support in English and Spanish for their mobile game portfolio.
In this role, you will handle customer inquiries, investigate technical issues, and document cases to ensure high player satisfaction across titles like Disney Magic Kingdoms. You will work within a distributed support team to resolve tickets, manage escalations, and contribute to the improvement of internal support workflows and templates.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Gameloft is a global game developer and publisher with studios worldwide, creating popular mobile, PC, and console games. The company fosters a collaborative environment across multiple disciplines to deliver high-quality gaming experiences to millions of players.