Customer Success Manager

GitLab · Customer Support

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Full Time$85,200 - $144,000 USDPosted Aug 29, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$85,200 - $144,000 USD
Employment
Full Time
Experience
Not specified
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

As a Customer Success Manager at GitLab, you will drive product adoption and customer advocacy for the DevSecOps platform, working fully remotely across North America.

You will act as a trusted advisor to a diverse customer portfolio, guiding them through CI/CD best practices and helping them establish Centers of Excellence. The role involves high-level collaboration with internal product, engineering, and sales teams to translate technical usage data into strategic growth recommendations.

Why You’ll Love This Role

Remote, North America
Salary $85,200 - $144,000 USD
Full-time
DevSecOps industry
Equity and stock purchase plans

What You’ll Bring

Experience in a customer-facing role focused on post-sales adoption and advocacy
Background in customer success or technical account management
Understanding of Git and common branching strategies
Knowledge of software development lifecycles and CI/CD pipelines
Skill in translating product usage data into actionable insights for stakeholders

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform designed for DevSecOps, enabling organizations to improve software delivery and operational efficiency. With over 50 million registered users, the company operates as an all-remote, globally distributed team committed to asynchronous collaboration.

Listing checked for remote eligibility · Posted Aug 29, 2026 · GitLabApply →
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