Customer Success Architect, CEUR

GitLab · Customer Support

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Full TimePosted Aug 29, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Not specified
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is seeking a Customer Success Architect for the Central Europe region to act as a trusted advisor to key customers. The role is fully remote in Germany and requires fluency in German.

The Customer Success Architect will focus on driving technical enablement, product adoption, and customer satisfaction for GitLab's DevSecOps platform. The position involves acting as a key liaison between customers and internal teams like Product Management and Engineering to solve complex challenges and achieve business outcomes.

Why You’ll Love This Role

Remote, Germany location
Full-time contract
DevSecOps focus
Established public company
Equity and stock purchase benefits

What You’ll Bring

Understanding of Git and typical branching strategies
Knowledge of software development lifecycle and development pipeline
Understanding of continuous integration, continuous deployment, and DevSecOps
Prior experience in Customer Success or post-sales engagement
Fluent German language proficiency
Demonstrated progressive experience in a related technical function

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation & Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform for DevSecOps, helping organizations increase developer productivity and security. With over 50 million registered users, it provides tools to streamline the software development lifecycle.

Listing checked for remote eligibility · Posted Aug 29, 2026 · GitLabApply →
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