Customer Success Manager, Enterprise (Missouri Valley)

Abnormal · Customer Support

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Full Time$119,040 — $140,000 USDPosted Sep 9, 2026

Source: Abnormal Security

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No hybrid days in this listing.

Not open from Hungary

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Category
Customer Support
Employment type
Full Time
Experience level
Senior
Job salary
$119,040 — $140,000 USD

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

98 of 333 Customer Support roles publish a salary

This role pays 28% more than a typical remote Customer Support role.

This role$129,520 / year
Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: AbnormalSource ATS: Abnormal SecurityJob status: Active

Abnormal is hiring an Enterprise Customer Success Manager to drive platform adoption and retention for US-based clients in a fully remote environment.

As a Customer Success Manager, you will act as a strategic advisor for enterprise clients, managing relationships, leading business reviews, and ensuring the successful adoption of Abnormal's AI-driven security platform. This role involves close collaboration with internal product, engineering, and sales teams to maximize customer ROI and inform product development based on user feedback.

Why You’ll Love This Role

Remote - USA
Base salary $119,040 - $140,000 USD
Enterprise SaaS focus
Senior level role
Autonomous AI security company

What You’ll Bring

5+ Years of experience in enterprise SaaS
3+ Years in Customer Success, TAM, or support roles
Proficiency with Salesforce and Jira
Technical proficiency in internet technologies and networking
Strong background in email security solutions
Bachelor’s degree in Computer Science, Engineering, or related discipline

What You’ll Get

Benefits not specified in the listing

About the Company

Abnormal is a cybersecurity company that provides an AI-powered behavioral security platform to protect organizations from modern email and identity threats. The firm focuses on autonomous threat detection and prevention across enterprise messaging and collaboration tools.

Listing checked for remote eligibility · Posted Sep 9, 2026 · Abnormal SecurityApply
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