Digital Customer Success Manager
Abnormal · Customer Support
Source: Abnormal Security
Mountain (MST) or Central (CST) time zone — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
98 of 333 Customer Support roles publish a salary
This role pays 2% more than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Abnormal is looking for a Digital Customer Success Manager to manage a high-volume portfolio via digital strategies, open to candidates residing in the US Mountain or Central time zones.
In this role, you will scale customer engagement for a portfolio of 500–600 clients by designing digital campaigns and monitoring health metrics to drive retention and product adoption. You will collaborate with internal teams to refine playbooks and use customer insights to influence the product roadmap for Abnormal's behavioral AI platform.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Abnormal provides a behavioral AI platform that protects enterprises from cybercrime by identifying and stopping sophisticated email-based threats. The company currently serves over 4,500 organizations worldwide.