Sr. Customer Success Manager, Enterprise (TOLA)

Abnormal · Customer Support

Apply
Full Time$139,440 — $164,000 USDPosted Aug 12, 2026

Source: Abnormal Security

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$139,440 — $164,000 USD
Employment
Full Time
Experience
Senior
Posted
Aug 12, 2026

This role’s source listing does not include Hungary as an eligible location.

Abnormal is hiring a Senior Customer Success Manager for their enterprise accounts within the USA, focusing on adoption, retention, and strategic value realization.

In this role, you will manage a portfolio of enterprise and mid-market accounts by leading success planning, platform adoption, and renewal strategy. You will act as the voice of the customer to internal product and engineering teams while navigating complex technical and strategic issues. The position requires a deep background in enterprise SaaS and strong communication skills to drive measurable customer outcomes.

Why You’ll Love This Role

Remote - USA
$139,440 — $164,000 USD base salary
Seniority: Senior
Focus on Enterprise SaaS and Behavioral Security
Includes equity and bonus eligibility

What You’ll Bring

8+ Years of experience in enterprise SaaS
3+ Years in Customer Success, TAM, or support roles
Experience managing complex relationships with executive stakeholders
Proficiency in CRM and support tools such as Salesforce and Jira
Bachelor’s degree in a technical field or equivalent professional experience
Technical familiarity with internet and networking technologies

What You’ll Get

Bonus or incentive compensation
Equity
Comprehensive benefits package

About the Company

Abnormal is a cybersecurity company that protects organizations from AI-powered cybercrime using a behavioral AI platform. They are trusted by over 4,500 enterprises to provide security against modern email and identity threats.

Listing checked for remote eligibility · Posted Aug 12, 2026 · Abnormal SecurityApply
Apply