Customer Success Manager, Mid-Market North Central & Northwest

Abnormal · Customer Support

Apply
Full Time$119,040 — $140,000 USDPosted Aug 26, 2026

Source: Abnormal Security

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$119,040 — $140,000 USD
Employment
Full Time
Experience
Senior
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

Abnormal is looking for a Customer Success Manager for the North Central and Northwest US regions to manage enterprise client relationships and drive platform adoption. This is a 100% remote role based in the USA.

As a Customer Success Manager, you will serve as the primary liaison for enterprise clients, focusing on strategic relationship building, onboarding, and platform value delivery. You will work cross-functionally to manage escalations, monitor customer health, and communicate ROI through QBRs to ensure long-term retention and growth.

Why You’ll Love This Role

Remote - USA location
$119,040 – $140,000 USD base salary
Seniority level role
Focused on enterprise SaaS customer success
AI-driven cybersecurity focus

What You’ll Bring

5+ Years of experience in enterprise SaaS
3+ Years in Customer Success, TAM, or support roles
Proven ability to manage large customer portfolios at executive level
Proficiency with Salesforce and Jira
Technical proficiency in internet technologies, networking, and email security
Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience

What You’ll Get

Benefits not specified in the listing

About the Company

Abnormal is a behavioral cybersecurity company that protects organizations from modern email attacks and identity threats. Their AI-based platform automates security operations and provides insights to secure email, identity, and cloud-connected applications.

Listing checked for remote eligibility · Posted Aug 26, 2026 · Abnormal SecurityApply
Apply