Client Success Lead

Affirm · Customer Support

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Full TimeUSA OTE: $110,000 - $187,500Posted Sep 9, 2026

Source: Affirm

RemoteJobSearch Check
Specific countries

Remote US — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Lead
Job salary
USA OTE: $110,000 - $187,500

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

98 of 335 Customer Support roles publish a salary

Typical Customer Support role$102,625 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: AffirmSource ATS: AffirmJob status: Active

Affirm is seeking a Client Success Lead for a fully remote position within the United States to manage strategic merchant partnerships.

The Client Success Lead will act as the primary point of contact for merchants, focusing on relationship management, contract renewals, and driving revenue growth. You will orchestrate cross-functional collaboration with Analytics, Product, and Marketing teams to optimize product adoption and merchant performance.

Why You’ll Love This Role

Remote US only
OTE $110,000 - $187,500
Lead level role
FinTech industry focus
Full medical coverage for family

What You’ll Bring

5+ Years of B2B client-facing experience
Experience negotiating and closing commercial contracts
Excellent customer relationship management skills
Experience in managing cross-functional projects
Strong written and verbal communication skills
Ability to analyze merchant performance and report impact

What You’ll Get

100% Subsidized medical, dental and vision coverage for you and your dependents
Flexible spending wallets for technology, food, and lifestyle needs
Competitive vacation and holiday schedules
Employee stock purchase plan

About the Company

Affirm is a financial technology company that provides flexible payment solutions, allowing consumers to buy now and pay later. They are a remote-first organization focused on creating transparent and honest financial services.

Listing checked for remote eligibility · Posted Sep 9, 2026 · AffirmApply
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