Manager, Customer Success Managers, EMEA

GitLab · Customer Support

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WorldwideFull TimePosted Sep 8, 2026

Source: Jobicy

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Worldwide

No hybrid days in this listing.

You can apply from Hungary

Checked for remote eligibility. This role is open to applicants based in Hungary.

Category
Customer Support
Employment type
Full Time
Experience level
Manager

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

98 of 333 Customer Support roles publish a salary

Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: GitLabSource ATS: JobicyJob status: Active

GitLab is seeking an experienced Manager to lead a team of Customer Success Managers across the EMEA region in a fully remote, global environment.

As a Manager for the CSM team, you will focus on aligning with customer business outcomes, mentoring your team, and fostering cross-functional collaboration with Product and Engineering. The role requires strategic leadership, operational excellence, and a strong background in software adoption within the DevSecOps space.

Why You’ll Love This Role

Worldwide remote role
Focus on EMEA region leadership
Equity and stock purchase benefits
Leadership of distributed CSM teams
Competitive tech-focused compensation

What You’ll Bring

Proven track record in software/technology sales, consulting or customer success
Proven experience leading teams and building customer success practices
Experience with software development lifecycle processes and DevOps practices
Demonstrated ability to manage global, distributed teams
Fluent German language skills

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to improve productivity and reduce security risks. The company operates as a fully remote organization with a culture built on transparency, iteration, and continuous knowledge exchange.

Listing checked for remote eligibility · Posted Sep 8, 2026 · JobicyApply
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