Customer Support Coach
Cloudbeds · Customer Support
Source: Jobicy
Limited to: LATAM — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
97 of 334 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
24% of these roles
Cloudbeds is seeking a bilingual Customer Support Coach based in LATAM to assist hotel properties with their platform via phone, email, and chat.
As a Customer Support Coach, you will act as a primary advocate for hotel customers, troubleshooting issues, resolving technical inquiries, and fostering relationships to drive software adoption. This role requires hospitality domain expertise and strong communication in both English and Spanish to support a global user base within a fully remote, distributed team environment.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Cloudbeds is a hospitality management platform providing software solutions for properties across 150 countries to manage operations and commercial strategies. Founded in 2012, the company operates as a completely remote organization with a focus on integrating AI-powered tools for the global hospitality industry.