Customer Success Manager, Fed/SLED

Abnormal · Customer Support

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Full Time$119,040 — $140,000 USDPosted Aug 26, 2026

Source: Abnormal Security

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$119,040 — $140,000 USD
Employment
Full Time
Experience
Senior
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

Abnormal is seeking a Customer Success Manager for their Fed/SLED portfolio, a fully remote position for candidates based in the USA.

The Customer Success Manager will act as a trusted advisor to enterprise clients, focusing on value realization, adoption, and retention within the public sector and SLED markets. This role requires close collaboration with internal product and sales teams to drive strategic outcomes and manage renewals for a designated portfolio.

Why You’ll Love This Role

Remote - USA location
$119,040 — $140,000 USD salary range
Senior level role
Enterprise SaaS focus
Fed/SLED market specialization

What You’ll Bring

5+ Years of Customer Success experience in enterprise SaaS
Proven track record managing executive relationships like CIO or CISO
Demonstrated success in driving customer adoption, retention, and growth
Strong account management and strategic planning skills
Proficiency with case management systems and CRMs like SFDC or JIRA
Bachelor’s degree in Computer Science, Engineering, or equivalent experience

What You’ll Get

Benefits not specified in the listing

About the Company

Abnormal Security provides an AI-powered behavioral security platform to protect organizations from modern cybercrime. The company serves over 4,500 enterprises, securing their email, identity, and cloud-based communication systems.

Listing checked for remote eligibility · Posted Aug 26, 2026 · Abnormal SecurityApply →
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