Senior Support Engineer

GitLab · Customer Support

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Full TimePosted Aug 18, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 18, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is hiring a Senior Support Engineer based in Bangalore, India, to provide advanced technical assistance for their DevSecOps platform.

As a Senior Support Engineer, you will bridge the gap between Support and Engineering, troubleshooting complex issues in Linux environments and contributing to the codebase. You will mentor team members, participate in on-call rotations, and advocate for product improvements based on customer feedback.

Why You’ll Love This Role

Location restricted to Bangalore, India
Senior level role
Full-time remote
DevSecOps focus
Equity compensation included

What You’ll Bring

Experience owning complex, customer-facing technical support cases
Strong expertise with Linux systems administration and scripting
Proficient in Git and CI/CD pipelines
Ability to mentor teammates through pairing sessions and case reviews
Proven experience collaborating across Engineering, Product, and Sales departments

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform for DevSecOps that enables organizations to accelerate software development and improve operational efficiency. The company is known for its fully remote, asynchronous culture and commitment to open-source principles.

Listing checked for remote eligibility · Posted Aug 18, 2026 · GitLabApply →
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