Senior Assigned Support Engineer (EMEA)

GitLab · Customer Support

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Full TimePosted Aug 20, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 20, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is seeking a Senior Assigned Support Engineer based in the UK to provide technical advisory and support for their largest enterprise customers.

As an Assigned Support Engineer, you will act as a trusted technical advisor, collaborating across internal teams to resolve critical issues and influence product roadmaps. The role involves deep technical troubleshooting, performance analysis, and proactive relationship management with key customer stakeholders.

Why You’ll Love This Role

Remote in United Kingdom
Senior level role
DevSecOps industry
Focus on enterprise support
Equity and stock options included

What You’ll Bring

Background managing complex customer-facing support cases
Advanced Linux systems administration knowledge equivalent to LFCE or RHCE
Practical experience with GitLab and CI/CD pipelines
Proficiency in scripting languages such as Ruby or Bash
Ability to write clear technical documentation and knowledge articles
Familiarity with DevOps practices including Kubernetes and serverless platforms

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to improve developer productivity and operational efficiency. The company operates as a fully distributed, global organization with a strong emphasis on transparency and high-performance culture.

Listing checked for remote eligibility · Posted Aug 20, 2026 · GitLabApply
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