Senior Strategic Implementation Specialist - Americas (West)
Ashby · Customer Support
Source: Ashby
AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Senior
Posted
Aug 14, 2026
This role’s source listing does not include Hungary as an eligible location.
Ashby is hiring a Senior Strategic Implementation Specialist to manage complex enterprise onboarding in the PST or MST time zones.
This role sits within the Professional Services team and focuses on guiding strategic customers through the end-to-end implementation of the Ashby solution. You will lead complex projects, act as a technical advocate, and ensure high customer satisfaction by providing tailored best practices for B2B SaaS workflows.
Why You’ll Love This Role
Americas (West) location focus
Remote-first organizational culture
PST or MST time zone requirement
Senior-level strategic role
Professional Services team focus
What You’ll Bring
Extensive experience managing and executing complex implementation projects concurrently
Experience working in high-growth B2B SaaS organizations
Strong understanding of complex configurable B2B SaaS product technical intricacies
Ability to effectively work in a remote-first setting
Proven track record in change management processes and customer onboarding
What You’ll Get
Benefits not specified in the listing
About the Company
Ashby is a software company providing a modern, integrated recruiting platform. They focus on delivering complex, configurable solutions for enterprise clients in the high-growth SaaS space.
Listing checked for remote eligibility · Posted Aug 14, 2026 · AshbyApply →