Tier 1 Business Support Specialist
LevelUp · Customer Support
Source: Jobicy
US Central Time and shifting schedule — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 332 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
23% of these roles
LevelUp is hiring a remote Tier 1 Business Systems Support Specialist based in the Philippines to manage Salesforce and NetSuite administration. The role requires a 40-hour shifting schedule and deep expertise in CRM and order-to-cash workflows.
As a Tier 1 Business Systems Support Specialist, you will act as the primary internal admin for Salesforce and NetSuite, managing user permissions and troubleshooting complex workflows. You will provide live operational support via Slack and Zendesk, acting as a critical bridge between internal teams and engineering. The position demands a proven track record in technical support and the ability to adapt to a shifting work schedule.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
LevelUp is a specialist agency that provides outsourcing solutions to software vendors and website owners. For over seven years, they have provided technical, operational, and back-office support through a large team of professionals.