Customer Success - Australia Clients
Sleek · Customer Support
Source: Jobicy
Limited to: Philippines — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
98 of 333 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Sleek is seeking a Senior Customer Success professional based in the Philippines to manage the Australian client portfolio and drive renewal targets.
The role involves end-to-end customer investigation, managing renewals, and executing upsell strategies within a B2B SaaS and professional-services framework. Success is measured by monthly KPIs including renewal rates, CSAT scores, and cash collection targets while collaborating with internal data and corporate secretarial teams.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Sleek is a tech-enabled company providing back-office solutions for micro SMEs, including incorporation, accounting, and bookkeeping services. Founded in 2017 with a focus on Asian and Australian markets, they leverage proprietary AI tools and maintain a startup culture with a global team.