Helpdesk Support Agent 6-Month Fixed-Term Contract
LevelUp · Customer Support
Source: Jobicy
Limited to: Philippines — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 332 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
23% of these roles
LevelUp is seeking a remote Helpdesk Support Agent based in the Philippines for a 6-month contract to provide first-line support for enterprise applications.
This role involves managing user access, troubleshooting system issues, and documenting support tickets within Salesforce, NetSuite, and Zendesk. You will collaborate with internal teams and handle escalations while maintaining high responsiveness during US Central Time-aligned working hours.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
LevelUp is a specialist agency providing outsourcing solutions, including technical, operational, and back-office support to software vendors and agencies. They have operated for over seven years with a focus on delivering high-quality business support services.