Customer Service Support Agent

LevelUp · Customer Support

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Full TimePHP 25,000–30,000 per monthPosted Aug 27, 2026

Source: Jobicy

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
PHP 25,000–30,000 per month
Employment
Full Time
Experience
Entry
Posted
Aug 27, 2026

This role’s source listing does not include Hungary as an eligible location.

LevelUp is hiring a remote Customer Service Support Agent in the Philippines to handle customer tickets, renewals, and live support calls for a portfolio of B2B clients.

As a Customer Service Support Agent, you will act as the first line of contact for B2B customers, managing the commercial lifecycle including billing and product inquiries. The role involves working fixed afternoon or night shifts to ensure adequate coverage for U.S.-based clients, requiring strong communication and escalation skills.

Why You’ll Love This Role

Location: Philippines
Salary: PHP 25k–30k/mo
Seniority: Entry level
Focus: B2B SaaS support
Benefits: HMO and 13th-month pay

What You’ll Bring

1–2 Years of proven experience in a customer-facing role
Demonstrated experience in customer retention and escalation management
Confidence in conducting live customer calls and virtual meetings
Exceptional written and verbal English communication skills
Flexibility to work U.S.-aligned afternoon or night shifts

What You’ll Get

Equipment provided
13Th-month pay
HMO coverage

About the Company

LevelUp is a specialized agency providing outsourcing solutions to software vendors, agencies, and website owners. The firm focuses on delivering technical, operational, and back-office support through a dedicated team of professionals.

Listing checked for remote eligibility · Posted Aug 27, 2026 · JobicyApply →
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