Customer Adoption Consultant

Sprout Social · Customer Support

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Full TimePosted Sep 7, 2026

Source: Sprout Social

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Specific countries

6AM - 3PM PHT or 1PM - 10PM PHT — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Mid

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

94 of 326 Customer Support roles publish a salary

Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: Sprout SocialSource ATS: Sprout SocialJob status: Active

Sprout Social is seeking an Adoption Consultant based in the Philippines to drive customer platform adoption and success, requiring specific shift flexibility.

The Adoption Consultant will manage high-volume customer accounts by leading training sessions, analyzing usage metrics, and resolving inquiries. Working within a collaborative community-based support team, the consultant will leverage automation and internal knowledge to improve customer health and drive growth.

Why You’ll Love This Role

Role based in the Philippines
6AM-3PM or 1PM-10PM PHT shift options
Mid-level customer success position
Focus on one-to-many customer adoption
Comprehensive home office and health benefits

What You’ll Bring

2+ Years of customer success experience
Strong problem-solving skills
Team collaboration skills
Agility and flexibility in a rapidly changing environment
Ability to work 6AM - 3PM PHT or 1PM - 10PM PHT shifts

What You’ll Get

Comprehensive health coverage with 23,299 PHP monthly allowance
Premium mental health support via Modern Health
24 Days of paid leave plus 5 sick days and company-wide rest days
Annual $500 USD lifestyle spending account
One-time $550 USD home office stipend and $50 USD monthly internet allowance
13Th-month salary

About the Company

Sprout Social provides a social media management software platform that enables organizations to manage their social presence. The company is known for its collaborative culture and provides tools for customer success, marketing, and support teams globally.

Listing checked for remote eligibility · Posted Sep 7, 2026 · Sprout SocialApply
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