Sr. Customer Success Manager, MM/ENT - AMER

Remote · Customer Support

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Full Time$46,600—$131,100 USDPosted Aug 23, 2026

Source: Himalayas

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$46,600—$131,100 USD
Employment
Full Time
Experience
Senior
Posted
Aug 23, 2026

This role’s source listing does not include Hungary as an eligible location.

The Senior Customer Success Manager will manage Mid-Market and Enterprise accounts in the AMER region within a fully remote, asynchronous environment.

In this high-impact role, you will accelerate revenue through value-based consultations, demonstrations, and strategic partnership. You will be responsible for owning retention outcomes, mentoring peers, and driving cross-functional alignment with Sales and Product teams to enhance overall account success.

Why You’ll Love This Role

Location: United States
Salary: $46,600—$131,100 USD
Seniority: Senior
Focussed on MM/ENT market
Competitive compensation based on global strategy

What You’ll Bring

Extensive experience as a Senior CSM
Autonomous risk anticipation and strategic plan adjustment
Solution-oriented account ownership with minimal oversight
Strategic communication skills to align cross-functional stakeholders
Root-cause diagnosis and rework reduction experience
Proficiency in AI and automation workflows to increase team efficiency
Fluent written and spoken English

What You’ll Get

Work from anywhere
Flexible paid time off
Flexible working

About the Company

Remote is an international HR platform that simplifies global employment, payroll, and compliance for businesses of all sizes. The company promotes a distributed, asynchronous work culture and emphasizes the use of automation and AI in their internal operations.

Listing checked for remote eligibility · Posted Aug 23, 2026 · HimalayasApply
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