Customer Support Representative

AssetWatch, Inc. · Customer Support

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Full Time$58,000 - $60,000 USDPosted Aug 28, 2026

Source: AssetWatch®

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$58,000 - $60,000 USD
Employment
Full Time
Experience
Mid
Posted
Aug 28, 2026

This role’s source listing does not include Hungary as an eligible location.

AssetWatch is looking for a Customer Support Representative to join their remote team in the United States to manage support requests and drive customer success.

As a Customer Support Representative, you will act as a primary point of contact for external customers, troubleshooting hardware and network issues. You will collaborate with product and engineering teams to provide long-term solutions and ensure high levels of customer satisfaction while working in a fully remote environment.

Why You’ll Love This Role

Remote-first culture
US-based
Salary $58,000 - $60,000 USD
Equity options
Unlimited PTO

What You’ll Bring

2+ Years of technical support or equivalent experience
2+ Years of customer service interaction
Experience with high volume support ticketing systems
Proficiency with CRM platforms
Ability to use remote communication tools like Zoom and Slack

What You’ll Get

Competitive compensation package including stock options
Flexible work schedule
Comprehensive benefits including retirement plan match
Unlimited PTO

About the Company

AssetWatch provides a condition monitoring platform designed to power manufacturing uptime through predictive maintenance solutions. They operate a remote-first distributed team dedicated to supporting global manufacturers.

Listing checked for remote eligibility · Posted Aug 28, 2026 · AssetWatch®Apply
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