Senior Customer Success Manager- Public Sector

GitLab · Customer Support

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Full Time$103,200 - $174,600 USDPosted Aug 29, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$103,200 - $174,600 USD
Employment
Full Time
Experience
Senior
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is hiring a Senior Customer Success Manager focused on the U.S. public sector, working in a fully remote environment within the United States.

As a Senior CSM on the Public Sector team, you will drive adoption and retention for U.S. government organizations using the GitLab DevSecOps platform. You will act as a primary liaison between customers and internal teams, managing complex account portfolios and project initiatives. This role requires eligibility as a United States Person.

Why You’ll Love This Role

Remote in the United States
Salary $103,200 - $174,600 USD
Senior level role
Public sector focus
Equity and incentive pay eligible

What You’ll Bring

Eligibility as a United States Person
Background in Customer Success or similar customer-facing role
Experience connecting technical capabilities to business outcomes
Understanding of Git and common branching strategies
Knowledge of CI/CD and DevSecOps concepts
Demonstrated project management and problem-solving skills

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave
Home office support

About the Company

GitLab is an intelligent orchestration platform for DevSecOps, enabling organizations to improve developer productivity and operational efficiency. The company operates in an all-remote, distributed environment and serves over 50 million registered users.

Listing checked for remote eligibility · Posted Aug 29, 2026 · GitLabApply
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