Technical Enablement Manager

NICE · Other

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Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
Other
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

The Technical Enablement Manager will support Cognigy partners in building and delivering AI agents by providing technical training, workshops, and hands-on guidance. This is a fully remote role based in the USA.

In this role, you will act as a core technical resource for partners, helping them leverage the Cognigy platform effectively throughout sales cycles and customer implementations. You will collaborate with internal product and sales engineering teams to develop certification paths, deliver technical labs, and provide direct assistance with JavaScript development and API integrations. The position requires a developer mindset and a passion for coaching others to achieve independence in technical execution.

Why You’ll Love This Role

Location: USA only
Seniority: Mid
Focus: Technical partner enablement
Industry: AI-first CX platform
Employment: Full Time

What You’ll Bring

Strong JavaScript coding and debugging skills
Experience working with APIs and integrations in real-world implementations
Practical experience using context variables and conversation logic within Cognigy
Working knowledge of HTML and CSS for webchat embedding
Experience in a technical customer-facing role such as Sales Engineering or Solution Consulting
Ability to explain technical concepts to both technical and non-technical audiences

What You’ll Get

Benefits not specified in the listing

About the Company

NICE is a global leader in AI-driven software solutions for customer experience, financial crime, and public safety. The company serves over 25,000 businesses worldwide, including 85 of the Fortune 100, and employs more than 8,500 people across 30+ countries.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply
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