Lead Business Consultant, VRS, CX

NICE · Other

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Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
Other
Salary
Not disclosed
Employment
Full Time
Experience
Lead
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

NICE is seeking a Lead Business Consultant to drive value realization and CX transformation strategies for clients in Canada.

The Lead Business Consultant will serve as a trusted advisor, managing complex business cases and guiding multi-product projects within the Value Realization Services organization. This hands-on role involves direct consulting delivery, leveraging AI and interaction analytics to optimize client business processes and maximize ROI.

Why You’ll Love This Role

Remote role based in Canada
Senior leadership position
Focus on CX strategy and AI implementation
Established market leader in software solutions

What You’ll Bring

8+ Years of experience in CX strategy, contact center transformation, or CCaaS space
Proven success leading consulting engagements delivering measurable business value
Strong understanding of CCaaS, analytics, and modern AI CX capabilities
Proficiency in Microsoft PowerPoint for executive-level presentations
Familiarity with NICE Interaction Analytics, Nexidia, or comparable Interaction/Speech/Text Analytic platforms

What You’ll Get

Benefits not specified in the listing

About the Company

NICE is a global provider of software products focused on customer experience, financial crime prevention, and public safety. The company serves over 25,000 businesses worldwide and is recognized as an innovation leader in AI, cloud, and digital solutions.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply →
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