Onboarding Technician I (M-F/Night shifts)
Nextiva · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
The Onboarding Technician I will guide new customers through account setup and product configuration from a remote location in Ukraine, operating on US business hours.
This role involves conducting onboarding calls, performing technical network checks, and configuring VoIP-related settings to ensure smooth customer platform adoption. The technician will collaborate with internal teams to refine AI-assisted onboarding workflows and support system escalations.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Nextiva provides a conversation-centric platform that integrates customer experience and team collaboration tools. The company leverages AI-driven solutions to help businesses manage communications and improve customer outcomes.