Manager, Customer Success - Upmarket
6sense · Customer Support
Source: Jobicy
Limited to: United States — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 332 Customer Support roles publish a salary
This role pays 30% more than a typical remote Customer Support role.
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
6sense is hiring a Remote Customer Success Manager for their Upmarket segment to lead and coach a team of 7-8 Customer Success Managers in the United States. You will oversee a $15M-$20M ARR portfolio, driving retention, adoption, and customer value realization.
In this role, you will be responsible for creating a culture of accountability, coaching CSMs on account strategy, executive stakeholder engagement, and renewal risk mitigation. You will collaborate closely with Sales, Product, Marketing, and Revenue Operations to establish operational rigor and scale customer-success processes in a high-growth SaaS environment.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
6sense is an industry-leading technology provider focused on multiplying business growth, retention, and efficiency. The company values collaborative teamwork, curiosity, integrity, and outcome ownership to help teams reach their full potential.