Customer Experience Associate
Peerspace · Customer Support
Source: Jobicy
Limited to: United States — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
94 of 332 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
Peerspace is hiring a full-time Customer Experience Associate to resolve complex host and guest issues within its venue-rental marketplace. The role is 100% remote for US-based candidates and pays $25 per hour.
The Associate will handle escalated customer conversations across chat, email, phone, and SMS, mediating booking disputes, cancellations, and adjustments. Working with AI assistance tools, you will maintain high standards of empathy and accuracy while adhering to response-time and quality metrics. This role requires working a rotating schedule, including weekend coverage one week per month.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Peerspace is an online marketplace for venue rentals, facilitating bookings for meetings, productions, and events. The company connects hosts with inspiring spaces to guests looking for unique locations globally. Peerspace has transacted over $500 million through its platform and is backed by major investors like Google Ventures.