Customer Support Specialist

MailerLite · Customer Support

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AvailableContractUSD 31,000–35,000Posted Jul 20, 2026
RemoteJobSearch Check
Specific region

Limited to: EMEA and APAC — no hybrid days in this listing.

You can apply from Hungary

Checked for remote eligibility. This role is open to applicants based in Hungary.

Category
Customer Support
Employment type
Contract
Experience level
Not specified
Job salary
USD 31,000–35,000

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

105 of 361 Customer Support roles publish a salary

This role pays 68% less than a typical remote Customer Support role.

This role$33,000 / year
Typical Customer Support role$101,750 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: MailerLiteLast checked: Aug 25, 2026Job status: Active

Handle complex B2B SaaS support cases via chat and email, investigate technical issues, improve self-service resources and turn customer patterns into product insights. This contract remote customer support role is open for candidates in EMEA / APAC. Compensation is listed at USD 31,000–35,000.

Handle complex B2B SaaS support cases via chat and email, investigate technical issues, improve self-service resources and turn customer patterns into product insights. You’ll need B2B SaaS support experience, excellent written English and technical troubleshooting. This contract role is remote across EMEA and pays USD 31,000–35,000, with learning opportunities.

Why You’ll Love This Role

EMEA or APAC remote
MailerLite
Salary disclosed
Chat and email support
SaaS role

What You’ll Bring

B2B SaaS support experience
Excellent written English
Technical troubleshooting
Customer empathy
EMEA or APAC availability

What You’ll Get

$31K–35k salary
Fully remote
International team
Product influence
Learning opportunities

About the Company

MailerLite develops email-marketing and digital-commerce tools for creators and businesses. Its platform emphasizes approachable design, automation and customer-friendly self-service.

Listing checked for remote eligibility · Posted Jul 20, 2026Apply
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