Customer Care Representative, AUS

Arketa · Customer Support

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Full TimePosted Sep 14, 2026

Source: Arketa

RemoteJobSearch Check
Specific countries

Australia timezone — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Not specified

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

105 of 361 Customer Support roles publish a salary

Typical Customer Support role$101,750 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: ArketaSource ATS: ArketaJob status: Active

Arketa is seeking a Customer Care Representative based in Australia to provide high-quality support to fitness and wellness studios via chat, email, and Zoom.

In this role, you will act as the primary point of contact for wellness businesses using the Arketa platform, addressing schedule issues, payments, and integrations. You will work in a fast-paced environment, managing parallel conversations and participating in weekend shifts to ensure partner satisfaction.

Why You’ll Love This Role

Fully remote role based in Australia
Support for wellness and fitness studios
Fast-paced, high-volume support environment
Weekend shifts and coverage required

What You’ll Bring

Ability to work in a fast-paced, high-volume support environment
Ability to manage multiple conversations in parallel across chat, email, and Zoom
Availability for scheduled shifts including weekend coverage
Strong problem-solving and troubleshooting skills

What You’ll Get

Benefits not specified in the listing

About the Company

Arketa is an all-in-one platform designed to help wellness and fitness studios manage schedules, payments, and digital content. The company recently raised fifteen million dollars in Series A funding to scale its operations.

Listing checked for remote eligibility · Posted Sep 14, 2026 · ArketaApply
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