Associate Account Manager
SmithRx · Customer Support
Source: Jobicy
Limited to: USA — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
106 of 365 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
24% of these roles
SmithRx is hiring an Associate Account Manager to support client success and retention for their pharmacy benefit management platform, operating 100% remotely within the USA.
The Associate Account Manager will assist with post-sale client success by managing a smaller book of business and supporting senior account managers. Responsibilities include data reporting, implementation support, and proactive escalation research to maintain high levels of client satisfaction. The role requires a candidate capable of coordinating with cross-functional internal teams to ensure clients achieve their business goals.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
SmithRx is a venture-backed health-tech company focused on modernizing the pharmacy benefit management (PBM) industry. They provide a drug acquisition platform that leverages technology to reduce costs and improve service for members across the U.S.