Manager I, Customer Success Manager

Samsara · Customer Support

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Full Time$134,172.50 — $173,635 USDPosted Aug 25, 2026

Source: Samsara

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$134,172.50 — $173,635 USD
Employment
Full Time
Experience
Manager
Posted
Aug 25, 2026

This role’s source listing does not include Hungary as an eligible location.

Samsara is hiring a Customer Success Manager I to lead their Canada Scaled Customer Success team, focusing on digital scale programs and team development.

As a Manager for the Scaled Customer Success team, you will hire, develop, and lead a team of CSMs while defining digital onboarding and adoption strategies for mid-market customers. The role requires strong cross-functional collaboration and the ability to leverage data to drive customer value and process efficiency in a hyper-growth environment.

Why You’ll Love This Role

Remote role based in Canada
Annual OTE $134,172.50 – $173,635 USD
Managerial role in Customer Success
Focus on digital scale programs
Fast-paced environment in a public company

What You’ll Bring

2+ Years of experience managing a team
Experience implementing a scaled (low touch) onboarding or account management program
Experience with a customer success CRM such as Gainsight or Totango
Solutions-oriented with strong problem solving skills
Bachelor’s degree from a 4-year institution

What You’ll Get

Benefits not specified in the listing

About the Company

Samsara (NYSE: IOT) is a pioneer of the Connected Operations Cloud that enables organizations to harness IoT data to improve the safety, efficiency, and sustainability of their operations. The company focuses on industries such as transportation, construction, and manufacturing to help digitally transform physical operations at scale.

Listing checked for remote eligibility · Posted Aug 25, 2026 · SamsaraApply →
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