Manager I, Customer Success

Samsara · Customer Support

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Full TimePosted Aug 26, 2026

Source: Samsara

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Manager
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

Samsara is hiring a Customer Success Manager I to lead their Mexico mid-market team and digital scale motions, working fully remotely from Mexico.

This role involves leading a team of Customer Success Managers while personally designing and evolving the Digital Scale journey for the Mexican mid-market portfolio. The successful candidate will partner with cross-functional teams to drive adoption, retention, and growth, ensuring a seamless customer experience through both high-touch and automated data-driven processes.

Why You’ll Love This Role

Remote location in Mexico
Manager-level role
Focus on Mid-Market segment
Digital Scale program leadership
Team development focus

What You’ll Bring

8+ Years in Customer Success, Account Management, or Consulting
3+ Years directly managing a team of Customer Success Managers
Proven track record driving renewal, expansion, adoption, and executive engagement
Experience operating in a high-volume, scaled CS environment
Fluency in Spanish and English

What You’ll Get

Benefits not specified in the listing

About the Company

Samsara is a pioneer of the Connected Operations Cloud that enables organizations to harness IoT data to improve the safety, efficiency, and sustainability of physical operations. The company is publicly traded and focuses on industries such as transportation, manufacturing, and construction.

Listing checked for remote eligibility · Posted Aug 26, 2026 · SamsaraApply
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