Manager II, Customer Success

Samsara · Customer Support

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Full Time$111,562.50 — $150,000 USDPosted Aug 27, 2026

Source: Samsara

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
$111,562.50 — $150,000 USD
Employment
Full Time
Experience
Manager
Posted
Aug 27, 2026

This role’s source listing does not include Hungary as an eligible location.

Samsara is hiring a remote US-based Customer Success Manager II to lead a high-volume portfolio and build scalable, AI-driven engagement models.

As a Manager II on the US Scale Customer Success team, you will design the engagement model and lead a team responsible for mid-market and commercial customers. This builder role requires a focus on improving team effectiveness through automation, AI-powered workflows, and data-driven strategies to drive renewal and expansion outcomes.

Why You’ll Love This Role

Remote in US (specific states excluded)
$111,562.50 – $150,000 USD OTE
Manager level
Focus on AI-driven CS workflows
High-growth IoT company

What You’ll Bring

5+ Years of experience in Customer Success or Account Management
2+ Years of direct people management experience leading CSMs
Demonstrated experience building or significantly redesigning a scale, tech-touch, or digital CS model
Demonstrated ownership over retention and expansion outcomes
Strong analytical capability and data-driven performance management
Proven ability to lead through ambiguity and organizational change in a high-volume environment

What You’ll Get

Professional development stipend
Comprehensive health benefits

About the Company

Samsara (NYSE: IOT) is a pioneer of the Connected Operations™ Cloud, providing IoT data and insights for industries such as transportation, manufacturing, and field services. The company focuses on improving the safety, efficiency, and sustainability of physical operations globally.

Listing checked for remote eligibility · Posted Aug 27, 2026 · SamsaraApply →
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