Technical Support Engineer
Samsara · Customer Support
Source: Samsara
This role’s source listing does not include Hungary as an eligible location.
Samsara is hiring a Technical Support Engineer to join their Tier 2 support team, providing hardware and software support to global customers while working fully remotely from Mexico.
In this role, you will troubleshoot complex customer issues, maintain knowledge base documentation, and collaborate closely with Engineering and Product teams to improve the Connected Operations™ Cloud platform. The position requires a technical background and the ability to work effectively in a hyper-growth environment with a focus on high-standard, customer-centric support.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Samsara (NYSE: IOT) is a pioneer of the Connected Operations™ Cloud, providing IoT-based data solutions to industries including transportation, construction, and manufacturing. The company focuses on improving the safety, efficiency, and sustainability of physical operations globally.