Care Concierge / Patient Intake Coordinator

Rockstar · Customer Support

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Full TimePosted Aug 22, 2026

Source: Himalayas

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Not specified
Posted
Aug 22, 2026

This role’s source listing does not include Hungary as an eligible location.

Rockstar is hiring a Care Concierge / Patient Intake Coordinator in the Philippines to manage patient intake and support workflows during US business hours.

This role serves as the primary contact for families navigating autism and ADHD care, handling scheduling, insurance documentation, and clinician coordination. Candidates must operate independently within structured remote workflows, maintaining high communication standards via phone, email, and live chat to ensure a supportive patient experience.

Why You’ll Love This Role

Philippines location requirement
US business hours alignment
Healthcare support focus
Fully remote environment
Competitive monthly compensation

What You’ll Bring

Strong written and spoken English communication skills
Excellent organizational skills and attention to detail
Ability to remain calm and professional in emotionally sensitive situations
Reliable remote work setup with high-speed internet
Backup power and internet solutions
Ability to work primarily during US business hours

What You’ll Get

Competitive monthly compensation
Supportive and collaborative startup team
Opportunity to improve patient experience operations
High-autonomy environment

About the Company

Rockstar is a recruiting partner for a fast-growing, tech-enabled healthcare company dedicated to making autism and ADHD evaluations more accessible for families. They utilize a collaborative, high-autonomy model to manage patient care journeys and streamline administrative operations.

Listing checked for remote eligibility · Posted Aug 22, 2026 · HimalayasApply
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