Customer Success Associate
First Advantage · Customer Support
Source: Jobicy
This role’s source listing does not include Hungary as an eligible location.
First Advantage is hiring a Customer Success Associate based in the Philippines to manage end-to-end background screening cases and support customer inquiries.
The Customer Success Associate serves as a primary contact for candidates and clients, ensuring that background screening processes are compliant and completed within agreed SLAs. The role involves consistent data entry, document collection, and maintaining proactive communication regarding service delivery status.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
First Advantage is a leading global provider of background screening solutions and HR technology. Headquartered in Atlanta, Georgia, the company employs approximately 10,000 people across 17 countries.