VP, Customer Success

NICE · Customer Support

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Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
VP
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

NICE is hiring a VP of Customer Success for their Strategic Segment to lead teams and manage relationships with Fortune 500 clients from a remote location in the USA.

This executive role involves defining and executing the vision for customer success within the Strategic Segment, balancing operational excellence with strategic oversight. The VP will mentor high-performing teams, manage P&L for massive revenue accounts, and collaborate across global departments to drive innovation and customer satisfaction.

Why You’ll Love This Role

USA-based remote role
Executive level leadership position
Strategic segment oversight
Focus on high-value Fortune 500 accounts
Managing multi-million dollar revenue segments

What You’ll Bring

Bachelor’s degree in Business, Finance, Technology, or a related field
15+ Years of experience in customer service, contact centers, or B2B technology
10+ Years of experience leading high-performance teams
Proven experience managing relationships with Fortune 500 brands
Exceptional ability to lead cross-functional initiatives and influence outcomes
Strong understanding of customer success metrics and KPIs

What You’ll Get

Benefits not specified in the listing

About the Company

NICE Ltd. is a global software provider specializing in AI, cloud, and digital solutions for customer experience, financial crime, and public safety. The company serves over 25,000 businesses globally, including a vast majority of Fortune 100 corporations, and employs over 8,500 people across 30+ countries.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply →
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