Technical Account Manager

NICE · Customer Support

Apply →
Full TimePosted Aug 26, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Mid
Posted
Aug 26, 2026

This role’s source listing does not include Hungary as an eligible location.

NICE is hiring a Technical Account Manager to serve as a trusted advisor for US-based customers, managing technical escalations and ensuring platform success.

The Technical Account Manager will act as the primary interface between customers and NICE support organizations, driving technical best practices and resolving complex issues. This role requires deep understanding of NICE solutions and 3rd party integrations to ensure clients maximize value from their deployments.

Why You’ll Love This Role

USA remote location
Focus on escalation management and technical support
Strategic role for Fortune 100 clients
Opportunity to work with AI and cloud software

What You’ll Bring

Proven ability to meet deadlines and maintain quality standards
Excellent problem-solving and interpersonal skills
Ability to interact effectively with all levels of management
Demonstrated ability to work with minimal guidance or supervision
Ability to be flexible and quickly adapt to changing business needs

What You’ll Get

Benefits not specified in the listing

About the Company

NICE Ltd. (NASDAQ: NICE) provides enterprise software for customer experience, financial crime, and public safety. The company serves over 25,000 businesses globally and is a recognized leader in AI, cloud, and digital solutions.

Listing checked for remote eligibility · Posted Aug 26, 2026 · NiceApply →
Apply →