Lead Client Services Project Manager, CX

NICE · Operations

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Full TimePosted Sep 2, 2026

Source: Nice

AT A GLANCE
Eligibility
Not available
Category
Operations
Salary
Not disclosed
Employment
Full Time
Experience
Lead
Posted
Sep 2, 2026

This role’s source listing does not include Hungary as an eligible location.

The Lead Client Services Project Manager will oversee end-to-end delivery of customer CX projects within a remote-first setup based in the USA.

This role involves managing the full project lifecycle, from definition and planning to revenue forecasting and stakeholder alignment. The successful candidate will lead cross-functional, geographically diverse teams to ensure high customer satisfaction and identify new business opportunities within assigned accounts.

Why You’ll Love This Role

USA location
Lead seniority
Focus on CX and contact center projects
Full-time engagement
Remote role

What You’ll Bring

Strong knowledge of project management practices
Experience in an IT Professional Services organization
Experience in PMI standards and approach
Excellent communication and presentation skills
Ability to lead geographically diverse teams
Strong business and financial understanding

What You’ll Get

Benefits not specified in the listing

About the Company

NICE is a global leader in AI, cloud, and digital software products serving over 25,000 businesses, including many Fortune 100 corporations. The company specializes in customer experience solutions, financial crime prevention, and public safety technology.

Listing checked for remote eligibility · Posted Sep 2, 2026 · NiceApply
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