Lead Client Services Project Manager, CX
NICE · Operations
Source: Nice
This role’s source listing does not include Hungary as an eligible location.
The Lead Client Services Project Manager will oversee end-to-end delivery of customer CX projects within a remote-first setup based in the USA.
This role involves managing the full project lifecycle, from definition and planning to revenue forecasting and stakeholder alignment. The successful candidate will lead cross-functional, geographically diverse teams to ensure high customer satisfaction and identify new business opportunities within assigned accounts.
Why You’ll Love This Role
What You’ll Bring
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About the Company
NICE is a global leader in AI, cloud, and digital software products serving over 25,000 businesses, including many Fortune 100 corporations. The company specializes in customer experience solutions, financial crime prevention, and public safety technology.