Lead Client Services Project Manager, CX
NICE · Operations
Source: Nice
AT A GLANCE
Eligibility
Not available
Category
Operations
Salary
Not disclosed
Employment
Full Time
Experience
Lead
Posted
Sep 2, 2026
This role’s source listing does not include Hungary as an eligible location.
NICE is hiring a Lead Client Services Project Manager to oversee end-to-end customer project delivery within the USA.
The Lead Client Services Project Manager will manage project lifecycles, drive stakeholder alignment, and ensure high customer satisfaction while leading geographically diverse teams. The role involves managing scope, cost, and risk, as well as identifying business development opportunities within assigned accounts.
Why You’ll Love This Role
USA location only
Lead seniority
Focus on CX and project delivery
Full-time engagement
What You’ll Bring
Strong knowledge of client service
Experience in an IT Professional Services organization
Experience in PMI Standards and approach
Good management and leadership abilities
Excellent communication and presentation skills
Proven ability to lead geographically diverse technical and business teams
What You’ll Get
Benefits not specified in the listing
About the Company
NICE Ltd. provides software products for customer experience, financial crime, and public safety. The company operates globally with over 8,500 employees and serves 25,000+ businesses.
Listing checked for remote eligibility · Posted Sep 2, 2026 · NiceApply →