Account Manager

SmithRx · Customer Support

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Full TimePosted Sep 13, 2026

Source: Jobicy

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Category
Customer Support
Employment type
Full Time
Experience level
Director

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

106 of 365 Customer Support roles publish a salary

Typical Customer Support role$102,625 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: SmithRxSource ATS: JobicyLast checked: Sep 15, 2026Job status: Active

SmithRx is hiring a remote Account Manager in the USA to lead post-sale client success for pharmacy benefit management services. The role focuses on relationship building, retention strategy, and cross-functional coordination.

As an Account Manager, you will act as a trusted advisor to client operational leaders, managing success plans and proactively mitigating attrition risks. You will coordinate with internal product and operational teams to solve complex issues and ensure clients derive full value from SmithRx's platform.

Why You’ll Love This Role

Remote role based in USA
Focus on PBM services and pharmacy benefits
Director-level seniority
Consultative client relationship management focus
High-growth venture-backed environment

What You’ll Bring

3–5 Years of healthcare account or relationship management experience
Proficiency in commercial insurance or pharmacy-benefits sector
Ability to manage cross-functional projects and internal coordination
Experience in managing escalated client issues and retention risks
Strong data reporting and analytical capabilities for client success

What You’ll Get

Benefits not specified in the listing

About the Company

SmithRx is a venture-backed health-tech company focused on transforming the pharmacy benefit management sector. They utilize technology and innovative cost-saving tools to provide a next-generation drug acquisition platform.

Listing checked for remote eligibility · Posted Sep 13, 2026 · JobicyApply
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