Customer Success Manager - Australia

GitLab · Customer Support

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Full TimePosted Aug 29, 2026

Source: GitLab

AT A GLANCE
Eligibility
Not available
Category
Customer Support
Salary
Not disclosed
Employment
Full Time
Experience
Not specified
Posted
Aug 29, 2026

This role’s source listing does not include Hungary as an eligible location.

GitLab is seeking a Customer Success Manager based in Australia to drive product adoption and customer outcomes for their DevSecOps platform.

As a Customer Success Manager, you will serve as a trusted advisor to clients across the APJ region, guiding them through Git workflows, DevSecOps best practices, and continuous deployment strategies. The role involves leading workshops, managing strategic relationships, and translating usage data into actionable insights to ensure long-term customer success and platform retention.

Why You’ll Love This Role

Remote role based in Australia
Full-time employment
Focus on DevSecOps adoption and advocacy
Highly collaborative team culture
Strong benefits package

What You’ll Bring

Experience in a customer-facing role focused on post-sales adoption and advocacy
Background in customer success, professional services, or technical account management
Ability to understand and discuss Git and common branching strategies
Knowledge of software development lifecycle including pipelines and tooling
Familiarity with continuous integration, continuous deployment, and DevSecOps
Must be based in Australia and have full working rights in Australia

What You’ll Get

Flexible Paid Time Off
Team Member Resource Groups
Equity Compensation
Employee Stock Purchase Plan
Growth and Development Fund
Parental Leave

About the Company

GitLab is the provider of an intelligent orchestration platform for DevSecOps, helping organizations improve software delivery speed and security. They operate as a globally distributed, all-remote company that values transparency and collaboration in solving complex development challenges.

Listing checked for remote eligibility · Posted Aug 29, 2026 · GitLabApply →
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