Customer Support Engineer
Tailscale · Customer Support
Limited to: GB — no hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
106 of 365 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
24% of these roles
Help Tailscale customers solve complex networking, VPN and identity problems. This UK-remote role pays GBP 76,630–95,590 and combines hands-on troubleshooting with customer advocacy.
Own escalated customer tickets covering ACLs, subnet routing, exit nodes and identity-provider integrations while protecting response times and CSAT. The role suits an experienced SaaS support engineer with strong networking fundamentals, multi-OS troubleshooting skills and clear written communication. Tailscale offers a GBP 76,630–95,590 base salary, equity and a substantial remote-work package.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
Tailscale builds secure mesh-networking software that connects people, devices and services without traditional VPN complexity. Founded in 2019, the company is fully distributed across several countries. Its platform is used by individual developers and global enterprises.