Technical Support Specialist - German Speaking
Synthesia · Customer Support
Source: Jobicy
No hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
97 of 334 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
24% of these roles
Synthesia is seeking a German-speaking Technical Support Specialist to manage complex customer cases for its AI video platform remotely from the UK.
This senior role involves investigating complex SaaS platform issues, analyzing logs and network traffic, and managing end-to-end incident resolution. The successful candidate will act as the primary interface between customers and engineering, requiring deep technical proficiency in APIs, SSO, and observability tools.
Why You’ll Love This Role
What You’ll Bring
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About the Company
Synthesia is a leading AI video generation platform for businesses, widely used by Fortune 100 companies. Founded in 2017 and headquartered in London, the company has raised significant funding to advance enterprise visual communication tools.