Account Manager (Customer Outcomes Specialist)

Scarlet · Customer Support

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Full Time£60,000 – £70,000Posted Sep 13, 2026

Source: Arbeitnow

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Specific countries

Limited to: United Kingdom — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Mid
Job salary
£60,000 – £70,000

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

105 of 361 Customer Support roles publish a salary

Typical Customer Support role$101,750 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: ScarletSource ATS: ArbeitnowJob status: Active

Account Manager responsible for end-to-end customer relationships in the health tech sector, operating fully remotely within the UK.

In this role, you will act as the primary point of accountability for medical technology clients, managing the full customer lifecycle from onboarding to expansion. You will proactively identify and mitigate project risks while ensuring internal alignment on customer priorities to accelerate the certification of AI-driven medical devices.

Why You’ll Love This Role

Salary range £60K-£70K
Seniority level Mid
Focus on AI-enabled medical device certification
Asynchronous work environment
Equity offered

What You’ll Bring

Minimum 3+ years of experience in B2B customer relationship management
Proven track record in health tech or a highly regulated industry
Ability to manage complex projects and multiple workstreams
Strong verbal and written communication skills following MECE principles
Experience working in an asynchronous, fast-paced environment

What You’ll Get

Equity

About the Company

Scarlet is a medical technology company that provides assessment and certification services for medical devices. They leverage clinical, technical, and regulatory expertise combined with AI software to shorten certification timelines for technology companies.

Listing checked for remote eligibility · Posted Sep 13, 2026 · ArbeitnowApply
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