Startup Customer Success Manager - Americas

Ashby · Customer Support

Apply
Full TimeUSD 80000–120000 / yearlyPosted Sep 12, 2026

Source: Jobicy

RemoteJobSearch Check
Specific region

Limited to: North America — no hybrid days in this listing.

Not open from Hungary

This role’s source listing does not include Hungary as an eligible location.

Category
Customer Support
Employment type
Full Time
Experience level
Mid
Job salary
USD 80000–120000 / yearly

How this role compares to the Customer Support market

Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.

Pay, compared

103 of 337 Customer Support roles publish a salary

This role pays 2% less than a typical remote Customer Support role.

This role$100,000 / year
Typical Customer Support role$101,750 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

337
Similar jobs
182
Companies hiring
91
Added this week

27% of these roles

Original employer: AshbySource ATS: JobicyJob status: Active

Ashby is hiring a Startup Customer Success Manager based in the USA or Canada to support early-stage customers through programmatic success initiatives.

As a key member of the startup segment, you will develop onboarding documentation, webinars, and self-service materials while managing customer inquiries and operational projects. You will act as the primary point of contact for a designated book of business, ensuring clients effectively integrate the platform into their organizational hiring processes.

Why You’ll Love This Role

USA and Canada remote
USD 80k–120k annual salary
Mid-level seniority
Focus on programmatic customer success and onboarding
Full-time engagement

What You’ll Bring

Minimum 2 years of experience as a full-time Startup Customer Success Manager, Account Manager, or Program Manager
Demonstrated experience supporting complex and rapidly evolving products
Ability to define problem scopes and create comprehensive solutions independently
Excellent written and verbal communication skills
Proven ability to manage customer-facing interactions in shared inboxes and via live calls

What You’ll Get

Benefits not specified in the listing

About the Company

Ashby provides a comprehensive recruiting platform designed to help organizations build hiring excellence. The company serves a diverse range of customers, from early-stage startups to scaling teams.

Listing checked for remote eligibility · Posted Sep 12, 2026 · JobicyApply
Apply