Technical Solutions Consultant - Americas

Ashby · Customer Support

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Full TimePosted Sep 7, 2026

Source: Ashby

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Category
Customer Support
Employment type
Full Time
Experience level
Mid

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Typical Customer Support role$101,518 / year

Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.

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Original employer: AshbySource ATS: AshbyJob status: Active

Ashby is hiring a Technical Solutions Consultant for the Americas region to lead complex product integrations and customer-facing technical engagements.

As a member of the Professional Services team, you will act as a subject matter expert, bridging the gap between Customer Success, Product, and Support. This role focuses on advanced product configurations, custom API implementations, and ensuring customers optimize their use of Ashby through expert-level technical guidance.

Why You’ll Love This Role

Remote role for the Americas
Focus on technical post-sales implementations
Subject matter expert role in Customer Success
Cross-functional collaboration with Product teams
Opportunity to scale technical services offerings

What You’ll Bring

Strong technical acumen in enterprise identity and access management (IAM)
Proficiency with custom APIs and workplace integrations
Experience leading customer-facing technical discovery sessions
Consultative mindset for hands-on configuration of technical workflows
Ability to translate complex technical requirements into documentation and playbooks

What You’ll Get

Benefits not specified in the listing

About the Company

Ashby is a software company providing tools for recruiting and talent acquisition. Their culture emphasizes continuous improvement and a deep commitment to customer success.

Listing checked for remote eligibility · Posted Sep 7, 2026 · AshbyApply
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