Customer Success Lead
dscout · Customer Support
Source: Jobicy
No hybrid days in this listing.
This role’s source listing does not include Hungary as an eligible location.
How this role compares to the Customer Support market
Across all remote Customer Support roles on RemoteJobSearch. Refreshed every 30 minutes.
101 of 333 Customer Support roles publish a salary
Median of published salaries. Full reported spread in this market: $6,600–$277,520, outliers included.
25% of these roles
The Customer Success Lead at dscout is a fully remote role based in the USA, focused on managing a mid-market account portfolio, driving platform adoption, and providing UX research consulting.
This role bridges customer success and UX research, requiring the candidate to act as a consultant for research designs while managing retention and expansion for mid-market accounts. You will collaborate internally with product and sales teams to champion customer needs while ensuring effective utilization of the dscout platform.
Why You’ll Love This Role
What You’ll Bring
What You’ll Get
About the Company
dscout provides a comprehensive UX research platform that enables companies to perform qualitative research and gather human insights. The company is utilized by various major brands across finance, healthcare, and consumer technology sectors.